Return Policy

We hope you love your purchase, but if something isn’t quite right, we’re here to help.

🗓️ Return Window

You may request a return within 14 days of receiving your order.

✅ Return Conditions

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• Tags must be attached, and items must be returned in original packaging

• A receipt or proof of purchase is required

Please note:
🚫 For hygiene reasons, face masks are non-returnable and non-exchangeable.

🚚 Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us immediately at support@kadriyebasturk.com so we can resolve the issue promptly. Customer satisfaction is our priority.