We hope you love your purchase, but if something isn’t quite right, we’re here to help.
🗓️ Return Window
You may request a return within 14 days of receiving your order.
✅ Return Conditions
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
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Tags must be attached, and items must be returned in original packaging
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A receipt or proof of purchase is required
Please note:
🚫 For hygiene reasons, face masks are non-returnable and non-exchangeable.
🚚 Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us immediately at support@kadriyebasturk.com so we can resolve the issue promptly. Customer satisfaction is our priority.
